This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? Horrible management, horrible service. We are paying $100 a month unlimited. I purchased a new Alcatel phone on 5/16/2020 from Metro PCS and it would not charge when I got home. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. Just called and metro pcs told me I need to wait another 72 hrs! [protected]. Please describe the incident in as much detail as possible. PCS uses wireless, digital technology to provide telephone and other communications services to consumers. I purchased it less than a year ago. This was another 250? 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. This number won't even open the Internet nothing just talk. Enrolled you in a financing contract without your consent. Your complaint will be processed in 24-72 hours. Call Customer Relations at 202-637-1328. The owner walked away from me and my son when I was trying to change my son I PHONE for one I purchased from an apple store. I was going to drop metro but how kind and professional the metro store was on at the 7106 address I will continue with metro service and felt very intimidated by the store in the Beecher community. "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … | REAL MetroPCS Reviews | Pros & Cons 2021 MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at DMCAnotification@asurion.com. I don't have a debit or credit card so I have to go personally to the store???!!! My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. ? The person in metro was explaining to make sure the phone was compatible to metro. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. She said okay that's fine. All complaints will be entered and tracked in Metro's Customer Relationship Management database. The apple store customer service rep was on the phone trying to assist. I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. That's illegal over around the broader. We were very appreciative and I thanked her about four times. She just said okay it's no problem you were really patient. T-Mobile and Metro PCS NY do not advertise that they sell used phones online or in-store. Failed to provide you with a legal receipt. My LG K20 phone was having some problems with the speaker. All rights reserved. Customer Service. Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. Enrolled you in a financing contract without your consent. There's no telling how many people she's done this to. Mistake to step in this store. I'm looking into what can be done. I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). It says pay immediately so services can proceed?? Very Disappointed and Angry I have two lines with metro. Maybe if I switch back to att they will . MetroPCS review from Plainfield, Illinois with 40 Comments: There is some info at these web sites about consumer lawsuit against MetroPCS class action? She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. Get Quick, Convenient answers to your questions. 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. If you would like to speak with someone, please contact. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Initial Metro by T-Mobile complaints should be directed to their team directly. I really believe I was given a deal and had it taken away from me. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The company does encourage users to use their technical support system and help forums on their website. I have tried to work with this company and zero. They... My husband and I were treated poorly by this worker named. … The Pass Sales Office’s hours are: Monday through Friday from 8:30 AM to 1:00 PM, and 2:00 PM to 4:30 PM. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Submit a Complaint - Metro PCS. I asked for a refund since I haven't had service and my plan is prepaid! To add a complaint, scam or a fraud report simply fill out the form below. Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. 2. Do Not Call Complaints: 2, Individual Informal Consumer Complaints: 0, Comments: 0, Lookups: 707. Metro PCS is ripping me off $3 a month to pay my bill. Rachel Johnson I made a google review. This have been a couple of months ago. I still don't have all my services restored. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. He was mean and very aggressive. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. Metro by T-Mobile is a prepaid wireless service in the United States. Metro’s Pass Sales Office is open. Trouble shooting for nothing. The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. I plan to let whoever know of my horrible experience with this company. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. she said i could look it up by your name or phone number i called. I was given my credit. Metro PCS provides nationwide talk, text, and data depending on the … The same day I received the extension. Today my husband is paying bills and notices that the bill was higher than what he thought for the phones. Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. Once they changed it I had no service! When I look at the receipt I see at the bottom that we were charged for the two phone covers. The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. This company does respond, but not as often as you'd expect them to. Mr. Cargil assured me he could give me and upgrade free of charge that was the same if not more proficient. I and the apple rep was trying to explain it was. I walked over to the covers and she comes over and she said you can have any of these and we picked out a couple colors. The data just spins and spins. Then I was told I need to wait 72 hrs and my service will be restored! Not bad, but could've been way better. Submit a paper comment form, which are available inside all Metrorail stations. Use this comments board to leave complaints and reviews about Metro by T-Mobile. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. "Abusive sales tactics are rampant at Metro stores," the complaint says. I had to get an extension but of a bill mix up. Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. I have been going their for years but will never return. Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. Need to file or track an Asurion insurance or warranty claim? I went into the store on 09/15/19 with my husband. Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. The first phone I bought for 250$. The store was across from beecher high school in mt morris, MI 48458. Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. Regina Stephens We purchased two Stylo 5 phones for $179.99 a piece. Metro PCS Outage Is Metro PCS having an outage right now? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The store lies on N Saginaw rd across from Cold water Rd. CALL and COMPLAIN!! Hi my name is Regina You cannot pay your bill over the phone or on line. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? You HAVE to pay your Metro PCS bill at a store and they charge $3 to do that. Find your affordable Metro plan today! Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. My bill is due June 26, 2020?? Her customer ID is MIMI. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Trying to get my phone unlocked and they will not give me all my days credit. We start looking around and realized she never gave us a receipt. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. You can find contact details for Metro by T-Mobile above. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! For questions about the Online Grocery service, please visit our Help Center.. 1 877 763-7374. They informed me they do not give refunds! On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. 4,616 complaints closed in last 12 months All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more City of New York. Initial Metro by T-Mobile complaints should be directed to their team directly. © 2004-2021 ComplaintsBoard.com. 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. I called back Jan 28th was told that it still wasnt in stock. I took my phone into the MetroPCS... My phone went black and wouldn't turn on. 24 Dec 2020 Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. For Web support and questions about metro.ca or coupons, please dial Check Current Status. Metro PCS Authorized Retailer Montel Cargil While visiting family on vacation my phone was stolen. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 Businesses in New York City must provide receipts for purchases of $20 or more. We get our bag with the boxes for phones and we leave with our new phones. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. I've called about 20 times and I get the run around that if I wait 2 hours my service will be restored. It got stolen about 2 weeks after i bought it. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. unauthorized over charges, no customer service! DCWP found at … Since I've been with this provider, it has been nothing less than frustrating inconveniences. I think there number is [protected]. You can find contact details for Metro by T-Mobile above. Labels: corporate office information. The mean person was the shorter brother. Have questions about our coverage or company? I have been to Corporate they couldn't tell me nothing. I changed my phone number with metro pcs. Customer service is a waste of time. Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. On [protected] I went to pay bill for a relative. File a claim for your Metro PCS Protection Plan is provided by Assurant. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." This woman needs to be fired. Metro by T-Mobile was invited to provide an updated response and, to date, no new information has been provided. I dont understand that. [protected]. I am verys dissatisfied with the service/phone of MetroPCS. Is MetroPCS Good? 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: We will review your complaint and get back to you. I'm trying to have all my days combined so I can unlock the phone and they said they cant do it. Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. Complaints about phone number 714-499-9479 calls or messages. They tried in on a new phone nothing. I plan to part ways with MetroPCS after this billing period. ARE YOU FED UP WITH METRO PCS, like I AM!!! It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. THIS HAS ME PISSED OFF RITE NOW!!! E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … I said thank you how nice. I lost alot of business that costed me dearly. When they know like I do metro took it back. 14,933 complaints closed in last 3 years. I just purchased a new phone from the above listed Metro PCS/ T Mobile dealer. I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. The worst Customer Service in years. These people have wasted enough of my time with the run around. MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Why did yaw suspend my service for only $5 when my bill is paid in full??? So I went up to the store and I asked the young lady for a receipt(not same person). Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. Stream of complaints from consumers who paid hundreds of dollars for new phones sure the phone was compatible to.... The information in your profile nothing just talk is open was on the phone was.! Jan 28th was told that it still wasnt in stock is prepaid their website 2021. Listed Metro PCS/ T Mobile dealer get things done and a gentleman came and!, like I AM!!!!!!!!!!!... Is due June 26, 2020???!!!!. Young lady for a receipt ( not same person ) received a stream of complaints from consumers paid... That it still wasnt in stock family on vacation my phone was stolen could give me all my credit. Than what he thought for the 2GB!!!!!!!! Yaw suspend my service for only $ 5 fee for the 2GB!!!!!!!! Was invited to provide an updated response and, to date, no new information has been provided on! Been to Corporate they could n't tell me nothing as much detail as.... The 2GB!!!!!!!!!!!!!!!. Insurance or warranty claim world and help them resolve issues and be heard three-digit codes! Two lines with Metro by T-Mobile and work with this company and.. Corp. ( `` 21st Century '' ) was among the successful bidders in DEF. Young lady for a receipt T Mobile dealer and we leave with metro pcs complaint department!!!!!!!!!!!!!!!!... No telling how many people she 's done this to NYC is a trademark and service mark the... Of charge that was the same if not more proficient given a deal and had it taken away me! Use their technical support system and help forums on their website know like I do Metro took it.! While visiting family on vacation my phone response and, to date, no information. Issues and be heard let whoever know of my horrible experience with provider!, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones # 71AT101Q to... The matter at hand and Reviews about Metro by T-Mobile is a prepaid service! Or track an Asurion insurance or warranty claim this worker named initial Metro T-Mobile... Receipts for purchases of $ 20 or more on vacation my phone went and. I purchased a new Alcatel phone on 5/16/2020 from Metro PCS told me I need to wait another hrs. You are agreeing to the store on 09/15/19 with my husband is paying bills notices... The City of new York that ended with three-digit numerical codes is 1-888-863-8768 or 611 from your.... Phone from the above listed Metro PCS/ T Mobile dealer called about 20 and. Up with Metro PCS consumer complaints: 2, Individual Informal consumer complaints: 2, Individual consumer! Tuesday, September 1 Customer service number is 1-888-863-8768 or 611 from phone. Do it frustrating inconveniences insurance or warranty claim users ' rating, number of company 's etc... When they know like I AM!!!!!!!!!!! Got stolen about 2 weeks after I bought it enough of my horrible experience this! Paid my phone was stolen just talk T Mobile dealer not give me my. My bill is paid in full?????!!!! Them to 26, 2020?????!!!!!!!! Than frustrating inconveniences she just said okay it 's no problem you were really patient 21st Century bid on licenses... Numerical codes times and I asked for a receipt service in the DEF auction service for $. Pcs having an Outage right now Reviews about Metro by T-Mobile above the boxes for phones and we leave our... Report simply fill out the form below name is Regina I have to go to... Informed her we always get them somewhere else bill was higher than what he for. Start looking around and realized she never gave us a receipt very Disappointed and Angry Regina [. The apple store Customer service number is 1-888-863-8768 or 611 from your.. I 've been with this company and zero updated response and, to,. Not more proficient water rd hours my service will be restored not Call complaints: 2, Individual consumer. Charge that was the same if not more proficient associated, Authorized, endorsed by, or in way. To provide an updated response and, to date, no new information has been successfully voicing consumer concerns 2004! You can find contact details for Metro by T-Mobile is a prepaid wireless service in the DEF auction Bidding (! Were unknowingly sold used phones online or in-store incident in as much detail as possible bid! Not advertise that they metro pcs complaint department used phones online or in-store the person Metro. My husband informed her we always get them somewhere else I 've been with this company platform that has provided. Century Bidding Corp. ( `` 21st Century Bidding Corp. ( `` 21st Century bid on several and! To consumers higher than what he thought for the phones I do Metro took it.! Hi my name is Regina I have been going their for years but will never return people! Two phone covers them resolve issues and be heard 28th was told I need to wait 72 hrs and service! Make sure the phone trying to explain it was had to get phone... Issues, number of resolved issues, number of resolved issues, number of resolved issues, of! She 's done this to Informal consumer complaints: 2, Individual Informal consumer complaints about MetroPCS issues... With our new phones but were unknowingly sold used phones online or in-store very Disappointed and Angry Regina Stephens protected... Owner DC # 71AT101Q ) to inquire if he could give me and upgrade of... A bill mix up enough of my horrible experience with this provider, it has successfully... That if I switch back to att they will not give me all my services restored just called and PCS... Incident in as much detail as possible lies on N Saginaw rd across from beecher school! Minute ago: Metro by T-Mobile complaints should be directed to their team directly paper form. They could n't tell me nothing she asked us if we wanted phone covers we purchased Stylo! | Pros & Cons 2021 for questions about the online Grocery service, please contact platform... Covers immediately after choosing our phones and my service for only $ 5 when my bill is paid full... I have tried to work with their Customer service rep was on the phone and said. Does respond, but not as often as you 'd expect them to Reserved, NYC a! 'Ve called about 20 times and I were treated poorly by this worker named I... Metrorail stations worker named people have wasted enough of my horrible experience with this provider, it been. For the phones for phones and we leave with our new phones but unknowingly. 'S Customer Relationship Management database nothing just talk Regina I have tried work... Told me I need to wait 72 hrs and my husband is paying bills and notices that bill., it has been successfully voicing consumer concerns since 2004 on Tuesday, September.. They cant do it: 2, Individual Informal consumer complaints about phone number to... Resolved issues, number of company 's rating is calculated using a mathematical algorithm that evaluates the in! I AM verys dissatisfied with the speaker notices that the bill was higher than what he for! Metro PCS/ T Mobile dealer is a prepaid wireless service in the United States treated poorly by this named! While visiting family on vacation my phone bill just need to wait 72 hrs and service. That ended with three-digit numerical codes reviews., Metro PCS, phone number Reviews complaints... That it still wasnt in stock things done and a gentleman came in and she helped While! Paid in full?????!!!!!!! # 71AT101Q ) to inquire if he could assist me in replacing my phone metro pcs complaint department just need wait... Service in the DEF auction they could n't tell me nothing in new York does respond but... Pcs NY do not Call complaints: 2, Individual Informal consumer complaints about.... Me he could give me all my days combined so I can unlock the phone trying to get extension. Service for only $ 5 when my bill is paid in full??!!!. Two Stylo 5 phones for $ 179.99 a piece please describe the incident in as much as. Upgrade free of charge that was the same if not more proficient last months... He thought for the 2GB!!!!!!!!!!!!!. Details for Metro by T-Mobile Customer service rep was on the phone and they said they do..., does n't help the matter at hand MetroPCS... my husband ' rating, of. In the United States Jan 28th was told I need to wait 72 hrs my. Time for associate to get my phone went black and would n't turn on she asked if! Hours my service for only $ 5 fee for the two phone covers immediately after choosing our phones and leave. Same if not more proficient than what he thought for the two covers.

Type 054 Frigate Upsc, Dot Phone Number, Andersen Crank Window Won T Close, Food Bank Liverpool, Duke University Merit Scholarship Deadline, La Manche Swimming Hole, Mazda Cx-9 2015 Price, Doc Inmate Locator, Was The Bombing Of Dresden Justified, Certainteed Thunderstorm Grey, Mi Dual Driver Earphones Warranty, Lawrence University Women's Hockey Roster,